StarProGreens.com Terms of Sale
StarPro Greens only accepts a product return and/or issues a refund for products we sell which are defective under the following conditions:
- To return a defective product or receive a refund the customer must send a written request to StarPro Greens using our contact form on our website. Please do not call without first sending a copy of your request in writing. You may include photos if appropriate.
- StarPro Greens will respond by email and/or phone and may ask for additional information or photographs to better understand the product defect.
- StarPro Greens will notify the customer if and when a refund or return is authorized by StarPro Greens.
- StarPro Greens may ship a replacement product, and may provide instructions for how the customer must return the defective product to StarPro Greens. For defective products, return shipping costs will be paid by StarPro Greens. For authorized returns of another nature, the customer may be required to pay for return shipping.
Warranties are factory prorated share warranties based on 7, 8, and 10 years from date of purchase depending on the product purchased – copies of which are available from the manufacturer.
StarPro Greens “Best in the World” is not a generic marketing phrase, and is based on material and manufacturing specifications subject to products currently commercially available in the world as of August 1, 2020.
Pricing and Copy Accuracy in Product Descriptions
StarPro Greens does not warrant that product descriptions, pricing or other content is absolutely accurate, reliable, current, or error-free. If a product purchased is not as described, your sole remedy is to return it in unused condition for a full refund. If pricing is not correct StarPro reserves the right to cancel the order and notify you of the error.
We care about the privacy of our guests. We strive to use any information we collect from you in a sensible way. By visiting our website, you accept this notice about how we gather and use information. We periodically may change this policy, so feel free to review our policy again in the future.
Information We Collect
The information we gather helps us provide a better experience for you when using our website. No personal information is gathered about you without your consent, such as when you request samples of our products, purchase products, or use our contact form. Like most websites, we gather non-personal information such as the IP address, the type of browser (Chrome, Safari, Firefox, Internet Explorer, etc.), your approximate geographic location, the pages you view, the time spent on the website, and what other website or search engine phrase referred you to the site.
Sharing of Personal Information
In general, we do not share personal information such as your name, email, or phone with third parties, other than those necessary to help you receive product samples or products you order.
Deleting Personal Information
If you have provided personal information using forms, you may later request that we delete your information by using this website’s contact form and providing your name and the email address you previously used so we can locate your data and delete it.
We may store in your browser’s data a cookie, a small piece of info that helps us operate the website. There are two types: session cookies enhance your use of the website, and are deleted when you close your browser. Another type of cookies can remain, so we can know when you return to the website in the future, for instance, to recognize how often people use the website, etc. Our cookies do not record any personal information about you, such as your name or email address. They are used to study in general how people use our website and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the website which offers guidance for all modern browsers.
Sale of Business
Protection of Information
Our website operates on very secure web infrastructure provided by one of the largest technology firms, Google, who operates our website on a Google Cloud server. Our website is secure using https:// so we use commercially reasonable standards to encrypt information using industry standard encryption software – Secure Sockets Layer (SSL). When you use our forms with an SSL-enabled browser such as Safari, Firefox, Chrome, or Microsoft Edge it protects the confidentiality of your personal information.
We store data for the shortest time possible, taking into account the reasons why we need to process the data, as well as any legal obligations to keep the data for a fixed period of time. In general, we will not store data for more than 7 years, and for shorter periods in some cases such as emails. We may update or modify its data retention policy from time to time.
Data Subjects Rights
- the right to access personal data held about them;
- the right to object to processing (for example, direct marketing);
- the right to data portability;
- the right to complain about processing carried out by the data controller;
- the right to object to automated decision making;
- the right to update the personal data; and
- the right to be forgotten.
To exercise any of these rights, please contact us via email or other written communication as follows:
StarPro Greens Inc.
1640 Spinnaker Drive
Alpharetta, GA 30005
Copyright and Trademark
Your use of this website is limited to personal and non-commercial use only unless other uses are granted expressly to you. You may not copy, distribute, modify, transmit, reuse, re-post, or otherwise display the content of this website for public or commercial purposes without our written permission for the use of any content. All names, logos, service marks, and trademarks appearing in this Website, including the trademarks, service marks, brand identities, characters, trade names, graphics, designs, copyrights, trade dress, and all other intellectual property, except as otherwise noted, are protected intellectual property of, or used with permission, or under license by, StarPro Greens Inc. This includes the entire content of this website, which is copyrighted and protected as a collective work. The use or misuse of these trademarks or any other content on this site, except as provided in these Terms and Conditions or in the site content, is strictly prohibited. You may print copies of the information on this site for your personal use, store the files on your computer for personal use, or reference this server from your own documents. However, you may not distribute text, photos or graphics to others without our express written consent. Also, you may not, without our permission, copy and distribute this information on any other server, or modify or re-use text or graphics on this system or another system. We reserve all other rights.
Your use of and browsing on this website are at your own risk. StarPro Greens Inc. is not liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this website. Without limiting the foregoing, everything on this site is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ADDITIONALLY, WE DO NOT WARRANT THAT THIS WEBSITE OR THE SERVERS MAKING THE SITE AVAILABLE ARE VIRUS FREE. Please note that some jurisdictions may not allow exclusions of implied warranties, so some of these exclusions may not apply to you. Check your local laws. StarPro Greens Inc. assumes no liability and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account your use of this web site.
Last updated August 1, 2020